about conflict competence
Conflict competence is a soft skill that saves high and unnecessary expenses.
The potential for conflict in companies increases when resources are tight.
Is it a lived value in your company that conflicts are openly resolved?
If this isn’t the case, inefficient meetings, delays in projects, obstructionism or even harassment at work can be the result.
Conflicts constrict constructive solutions.
Estimate how much money this costs you. Maybe even high performers are thereby put off. You won’t be able to afford this in the future (high „manager shortage“ )
Conclusion: conflicts have to be put on the table and not swept under the carpet.
Persons with conflict solving competence
- express their request explicitly,
- clarify their targets,
- can put themselves in someone’s position and
- try to understand his reasons.